Our support
100% personalized support is included in all our offers
Mr Suricate assists you from A to Z in your functional test automation strategy
In partnership with you, we cover the entire scope of your test campaigns, including the creation of your test suites and scenarios, alert notification, test execution and the creation of incident sheets in the event of a test failure.
For this purpose, we provide you with our expert teams made up of test managers, 3 account managers, as well as a QA department and an IT team to answer all your technical questions.
Providing a dedicated account manager
What is their role? Helping you with your test automation process by guiding you in your strategies and supervising your campaigns.
And to ensure that you meet your objectives, your account manager is backed up by the quality department and the operational department.
The best part? You can reach him whenever you feel the need via his direct line or his personal email.
Sharing and writing test suites
We work closely together to determine the most relevant scenarios to implement depending on your industry.
Regular campaign follow-up
To do so, we suggest that you meet with your dedicated account manager by video, and we let you choose how often you want to do it.
The objective: to provide you with the best possible support and adapt your campaigns if necessary.
Writing test cases
Sending a weekly report
A "Maintenance" service center
Maintenance is supervised from Monday to Friday.
Our account managers are ready to help you
David VOEGELE
Clémentine BRANGER
David MACÉ
Here is what we commit to:
Efficient maintenance
1 Mr Suricate test operator keeps 400 scenarios / month.
Certified and in-house trained experts
– a team of test operators
– A QA department
– 3 dedicated account managers
– An IT team
These are Mr Suricate’s values.
This is why we insist on the notion of support.
Together, everything is possible.
Adaptability
Trade, retail, banks, travel agents… We cover a wide range of industries.
We adapt your automated testing campaigns to your needs and your strategy.
Our expertise
We provide you with our many years of experience, our skills and our willingness to learn to advise you at best.
Ask for a demo
Do you need more information? Would you like to start automating your functional tests, but you don’t know where to begin Would you like a demo?
Our teams would be happy to answer all your questions and needs to help you in the best possible way!